Upgrade
Follow the correct upgrade order to ensure compatibility, performance, and access to the latest features.
Upgrade
Follow the correct upgrade order to ensure compatibility, performance, and access to the latest features.
Keeping both the Connector and your Power BI apps up to date ensures optimal performance, compatibility, and access to the latest features. To avoid issues during upgrades, please follow the steps below in the correct order.
Step 1: Upgrade the Insights Connector for Power BI (recommended first)
The Connector controls how data is extracted from Business Central into Power BI.
If the Connector is not on the latest version, Power BI apps may fail to update or behave unexpectedly.
Most upgrade-related issues are caused by an outdated Connector.
👉 Install the latest version of the Connector app
Step 2: Upgrade your Power BI reporting apps
Once the Connector is up to date, you can upgrade your installed Power BI apps.
👉 Install the newest Power BI app
Need help?
If you experience issues during or after an upgrade, the following options can help you resolve them quickly:
Contact us at support@eknowtion.com and include the data refresh error: how to find the refresh error
Providing clear error details and context will help us diagnose and resolve your issue faster.