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Frequently Asked Questions

  • Is my data secure?
    In terms of privacy, your data will never leave your business, and you will be fully in control of your data privacy. As an administrator of Power BI App Workspace, you will decide who has access to which reports. eKnowtion will not access your data unless you give us authority; for example, if we help you set up the apps. We will not have ongoing access to your data, so you can rest assured your company’s highly confidential information is safe. You can find more information about Power BI security here.
  • What is the difference between the Standard and Premium level subscription?
    Standard subscriptions can have up to 10 users of the Software. Premium subscriptions can have unlimited users of the Software. Premium subscription is also required for dataset-level customisation or on-premises installations.
  • What’s the pricing?
    What are 200 plus reports and over 1000 measures with ongoing updates, customisations and customer support worth? We have put together the best deals we could think of. And we’ve created market specific pricing to allow growing businesses and organisations across the world to have access to the best reports possible. Our bundles make the value even more attractive. We’ve bundled up 3 of our very popular operations apps (sales, purchasing and inventory) to create the operations bundle and 4 of our apps are included in the finance bundle (finance, receivables, payables and cash flow). One of our happy customers has this to say: ‘I realised I would have to hire a team of people for at least a year to create such high-quality datasets and reports. I also didn’t want my people having to re-invent the wheel. Signing up with Business Central Insights has saved my company at least a year’s worth of work (and hiring a few people to do this), and now we have ongoing support and customisations that I don’t have to continue to pay staff to do either. It’s a no-brainer.’ Our apps are available for a low monthly subscription, offering an instant return on investment. To test and evaluate our apps, we offer a 30-day free trial. There are no lock-in contracts and you can cancel at any time. Please find more information here.
  • Do I require Power BI Pro license?
    Yes, Power BI Pro license is required to use and share our apps. Please purchase and assign Power BI licenses before installing our apps.
  • Can we connect apps to Business Central on-premises?
    Yes, we also support on-premises installations. Premium Tier is required for on-premises Business Central installations. On-premises software upgrades may be subject to Additional Fees.
  • Are Business Central Insights apps and reports extensible or fixed?
    Our Power BI apps are fully extensible. We support both report and dataset-level customisations and extensions. Report extensions - You can connect to our standard datasets (via live connection) to create your reports in Power BI service, Power BI Desktop, or Excel. Dataset extensions - You can extend our standard dataset by combining it with another custom dataset. We would be happy to explain this further and answer any questions in a meeting with you! Click here to book a session with us.
  • Will I be able to do financial analysis across multiple companies?
    Yes, all our datasets support an unlimited number of Business Central companies. You will be able to create cross-company reports and consolidated views. This means you can do a financial analysis (e.g. income statement, balance sheets etc) across multiple companies at one time. This allows for consolidating detail from multiple companies into one report. Amazing right?
  • Can we partner with you?
    We are already working with resellers in the UK, Australia and the US. We would love to chat with you more about how we could work together to take your customer’s satisfaction to new levels. Click here to book an introduction session with us.
  • How do I access the Power BI Insights Connector?
    The prerequisite to use our Power BI report suites is to install and configure the Power BI Insights Connector app, found in the Microsoft AppSource. Detailed installation instructions could be found here. To open Power BI Insights connector app, follow the steps described here.
  • What is the difference between Power BI App and a Workspace?
    Each Power BI app will have its own Power BI app workspace. E.g., the “Business Central Jobs Insights” app will have a dedicated “Business Central Jobs Insights” workspace. Power BI administrators that can access the workspaces will be able to configure automatic refresh times, as well as give end users access to the Power BI apps (and protect security of the data). It is recommended that end users do not have permissions to access workspaces. End users should only access individual apps.
  • How to install Power BI apps for end users (and it magically appear in their account)?
    Please find step-by-step instructions here.
  • How does eKnowtion Ltd protect its intellectual property?
    Learn more about our commitment to protecting and respecting intellectual property in our Notice of Intellectual Property Rights.
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